| After-sales Service: | Online Support |
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| Warranty: | 2 Year |
| Customized: | Non-Customized |
| Customization: |
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Shipping Cost:
Estimated freight per unit. |
about shipping cost and estimated delivery time. |
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| Payment Method: |
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| Initial Payment Full Payment |
| Currency: | US$ |
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| Return&refunds: | You can apply for a refund up to 30 days after receipt of the products. |
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Suppliers with verified business licenses
Audited Supplier RAYCUS single module 12000W laser has a higher photoelectric conversion efficiency, up to more than 40%, the output core 75μm, 100μm optional, can achieve better, more stable beam quality, more powerful anti-high reaction ability, while introducing the optimized second generation fiber transmission system, to ensure that the thick plate cutting to achieve more stable, precise cutting effect. Rayco single module 12000W laser is suitable for a variety of applications: cutting, welding, drilling, medical device processing, etc., cutting the plate slit narrow and bright section, relative to other similar laser market advantages.
| Modle | RFL-C6000x | RFL- C12000S | RFL-C20000TZ |
| Optical properties | |||
| Average Output Power(W) | 6000 | 12000 | 20000 |
| Cetral Wavelength(nm) | 1080±5 | ||
| Max Modulation Frequency (kHz) |
2 | ||
| Output Power Stability | ±1.5% | ||
| Red Laser | Yes(red power output 0.5mw-1mw) | ||
| Output Characteristics | |||
| Output Connector | QBH(customizable) | ||
| Output the fiber core | 100(customizable) | ||
| BPP(mm,mrad) | ≤4 | ||
| Polarization State | random | ||
| Output fiber length(m) | 20(customizable) | ||
| Electronic Control Characteristics | |||
| Input Power(V AC@47-63H) | 380±10%,three phase-four wire(including PE)connet |
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| Control Mode | external RS232/external AD/RS232/AD | ||
| Power Adjustment Range(%) | 10-100 | ||
| Other Characteristics | |||
| RT(mm)Width Height Ambient |
670×990×1160 | 900×960×1160 | |
| 0ther Characteristics | Water Cooling | ||
| Working Temperature(ºC) | 10-40 | ||
Wuhan Tianxingtong Optoelectronic Technology Co., Ltd. is a technology enterprise committed to the research and development, production and sales of laser equipment and automation equipment. The company is located in Xinte Optoelectronic Industrial Park, Jiangxia District, Wuhan City. Tianxingtong photoelectric team has more than 20 years of laser industry experience, 18 R & D personnel, equipment annual shipments of 1000+, to provide customers with: free proofing, 8 hours on-site service, 24 hours to help customers solve after-sales problems.
As an industry and trade integrated enterprise, TXT laser adheres to quality as the center, service as the core, and constantly carries out core technology innovation and research and development, and is committed to providing better laser cutting solutions for global customers Product serialization, diversification, to meet the needs of more customers, excellent product quality and durability, to create maximum value for customers, timely after-sales service, professional and efficient problem solving, free sample cutting, free customer training, mass exhibition support, support OEM,ODM cooperation.
Laser maintenance after-sales service program
1. Service overview
For the use of laser equipment faults and maintenance needs, we provide professional after-sales service, including
troubleshooting and analysis, equipment maintenance, spare parts replacement and other content. We are committed to providing our customers with high quality maintenance services to ensure the normal operation of equipment, reduce downtime and increase productivity.
2. Service process
2.1 Repair
· Customers report repair o to our after-sales service team by phone, mail or online system
· Our after-sales service team will confirm the fault information and record it in the after-sales service system.
2.2 Troubleshooting and Analysis
· According to the fault description provided by the customer, our after-sales service team will preliminarily judge the possible causes of the fault according to the experience and provide preliminary solutions.
· If necessary, we will arrange engineers to go to the site for troubleshooting, and take appropriate test methods and tools to further determine the cause of the failure.
2.3 Maintenance plan provided
· After determining the cause of the failure, our engineers will provide a detailed repair plan, including the required spare
parts, the required tools and the time required for repair.
· We will fully communicate with customers to ensure that the maintenance plan meets the needs of customers, and negotiate to determine the maintenance time.
2.4 Maintenance Execution
· After the customer confirms the maintenance plan, we will arrange professional engineers to go to the site for equipment
maintenance.
· Our engineerswill carry out maintenance according to the requirements of the maintenance plan to ensure that the normal operation of the equipment is restored in the shortest time.
2.5 Reports and records
· After the repair is completed, we will provide a repair report, including the repair process, the replacement parts and the
specific repair time.
· Specific maintenance records will be stored in the after-sales service system for customers' reference and inquiry.
2.6 Customer Evaluation
· After the repair is completed, we will ask the customer for a satisfaction evaluation to further optimize our service quality.
3. After-sales service guarantee
3.1 Quick Response
We will contact the customer within 2 hours after the repair, confirm the fault situation and provide a preliminary solution.
3.2 Professional engineer team
We have an experienced team of engineers, familiar with all types of laser equipment, can quickly and accurately troubleshoot and repair, to ensure the quality of service.
3.3 High-quality spare parts supply
We have established long-term relationships with several spare parts suppliers and are able to provide high quality, original
factory certified spare parts to ensure maintenance quality and equipment performance.
3.4 After-sales service system support
We have established a perfect after-sales service system, including fault records, maintenance reports, spare parts inventory and other functions, to provide data support and effective management for after-sales service.
Suppliers with verified business licenses
Audited Supplier 
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